FAQs

Is my data safe?

All Toppersdesk servers are hosted Virtual Private Servers inside DigitalOcean Cloud, with multiple data backups. This means that your data is totally safe.

Will Toppersdesk help me migrate from my existing software?

Yes, certainly. Our support team will help in migrating your data from your existing software to Toppersdesk.

Will Toppersdesk customise the software for me?

Toppersdesk is a feature-rich software and has been built with a lot of research and feedback from Coaching Classes across the country. Immense effort has been put to ensure that Toppersdesk has features that suit the needs of all Coaching classes. Even though we do not sell customised software for individual Classes, our team does add new features continually, based on popular demand.

What about updates? Will I have to purchase the software again?

Once you subscribe to the software, you are automatically entitled to all updates for free.

How much time do I need to invest to get started?

Toppersdesk is extremely easy to learn and use. To help our customers, we have a vast library of help articles, which will act as a quick reference for you and your staff while learning any feature. In case you need further assistance, our support team will be happy to help.

What about my staff? Will I have to teach them how to use Toppersdesk?

No, you don’t have to teach your staff. We are there to help. To learn any feature, your staff can refer to the vast library of help articles, at their convenience. They can also reach out to our support team for more assistance and training.

What will be my renewal price? Will it be same as my purchase price?

Renewal price for a plan may change by 15-20%.

I am not quite sure. Can I try it out first?

Sure! You can start a free trial by clicking here and follow the steps. You can purchase a paid subscription once you discover the immense value Toppersdesk adds to your Coaching classes. Here’s a list of all the available plans.

How long will the trial last?

The trial version will be active for 7 days.

How much does the trial cost?

Trial version is completely free of cost. You can choose to purchase a subscription anytime during the trial period.

How many features will be accessible on the trial version?

Trial versions will have all the features from our best plan. You can purchase a subscription anytime during the trial period.

If I purchase a subscription before the trial expires, will I lose the remaining trial duration?

The subscription will start only after the trial ends. This will ensure full usage of the trial and paid subscription period.

I am an existing user of Toppersdesk. Can I still get a trial?

Yes, every time you add a new center to your Toppersdesk account, a 7-day trial will be activated for the new center.

What if I am stuck? Who will help me?

Our customer support team is always ready to help you. You can contact the support team with any queries via email to [email protected] or via phone to +91-86195 39307 or via live chat within the software.